Digital Legal Protection Platform: bridge between people and a legal professional

The Legal Protection Platform (LPP) is a digital platform, providing legal information to the people in their legal needs and connects them to affordable quality legal aid. The LPP works with the existing infrastructure of advocates, adapted to the organisational requirements of the legal profession in a country. Also, the distribution & outreach of the platform for the vulnerable groups takes place with the existing infrastructure with institutions and people working with the people in need. We tend to work with the bar association and ministry of justice in this, as well as with centres for social work, UN organisations, microfinance banks and humanitarian organisations.

Access to scalable affordable quality legal aid
The aim of the LPP is that people are informed about their rights and obligations & can enforce them.
The LPP consists of:
informing the citizen on their rights and how to realize them, and connecting them to a lawyer
basic legal information on their basic legal needs identified in the barometer research;
connects people to an affordable legal service by a lawyer

providing lawyers with know-how and templates, to guide them and allow for tailormade solutions, a CMS, and link them to clients:

Legal know-how, manuals and template models for legal procedures, with the steps, templates, and all practical information to guide the solution of the case. Each case is different but it is very helpful to have templates and knowhow on the steps as a guide, even for a lawyer, allowing her/him to focus on the specific contents of the case. It is much easier to run a procedure if all practical information is provided, allowing to develop the specifics within a given form.
Case Management System (CMS) to support the advocates in their administration and allow them to easily communicate with clients on the state of the legal procedure. The CMS allows for transparency and monitoring quality and progress.
A growing client-base: By making legal services more accessible, Microjustice opens up a new local “market” of clients that currently cannot afford a lawyer.

The LPP thus helps lawyers to obtain clients and to run a case. This is especially helpful for young lawyers to start their practice and to be provided by knowhow and clients.

Distribution and awareness raising
The LPP will be tailormade for its distribution and promotion, involving social institutions to help people access the digital network. In the barometer research the ways are identified in which in a country the LLP can be promoted and distributed.

Financially sustainable scalable model
The Platform links the client to the advocates. For the legal services the clients are in direct relation with the legal professionals, whom they pay an agreed affordable fee. Thus, unless a donor pays for the legal services of a special group, we do not pay for the costs of the lawyers’ services or administrative taxes. Microjustice provides the advocates who join the Platform standardized templates and information on legal procedures and clients. However, Microjustice is not involved in the relation between the client and the advocate.
Free legal aid will be possible if governments and donors decide to pay for the legal aid to special vulnerable groups. Thus, Microjustice helps also to develop a financially sustainable platform to foresee in free legal aid for low-income groups and specific vulnerable groups.
The structure and principles behind the Platform are applicable in every country or on every specific target group. The content and relationship between the advocate and clients (including the fee) will vary depending on local circumstances and the requirements of the organisation of the legal profession in a country. The setup of a Legal Protection Platform follows a clear step-by-step approach using knowledge of local actors and Microjustice’s international know-how.
Legal aid in administrative and private law related needs of low-income & vulnerable groups
The group of concern is DEFINED BY THIS JUSTICE GAP and within this we our focus is civil and administrative law that is not covered by the free legal aid.

Our concern is the universal access to legal protection upon the same line as universal access to education and medical care. That is the scope of the Barometer to promote that everyone in the world is legally protected. The fee of legal services should depend on the income of people. A free legal aid policy should be directed to people who have nothing, but large parts of the population that ‘makes ends meet’ should pay an affordable price, fitting their budget. And all legal services in legal issues that are not covered by the free legal aid should be affordable to the poor and the ‘making ends meet’ group. These are the target groups of the LPP: the people who fall under the justice gap. For this group the Legal Protection Platform has been developed:

Poorest: to access their basic documents to get out of their situation of vulnerability and to be legally protected (pull-strategy out of the poverty cycle).
Lower medium-income classes/ people who make ends meet: People in need of legal services to address the daily legal issues they face in their undertakings (business, land transactions) and in their emerging economic, private and social undertakings (push-strategy).
Victims of humanitarian disasters for the restitution of their rights, displaced populations to address their legal needs in their country of origin, where they are now and in country of destiny.
Other vulnerable groups
Basic Legal Needs
The main categories of legal issues that any person in the world needs to have solved to have its basic legal needs satisfied are:

1) Civil documents: birth certificates and other documents relating to personal identity; this enables access to education, health services, social benefits, microfinance and voting;
2) Documents and issues relating to property and housing: property registration, documents relating to property transfer and rental issues; this provides legal protection and access to loans; rental contracts
3) Documents and issues relating to income-generating activities: setting up and running businesses, co-operatives and other legal entities, contracts and basic labour issues;
4) Documents and issues relating to the 3 themes described above in family law and inheritance matters;
5) Documents and issues relating to the specific geographic context, e.g. post-war/natural disasters, refugee crises, environmental issues and/or any legal issue a group faces in a particular context.